XO - OC3 Bandwidth Review

XO is the leading OC3 provider offering ultra high-speed Internet access services for large enterprises, ISPs and other businesses with high-volume network traffic and where I... continue reading


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Avg. Monthly Cost
Average
Service Uptime
Outstanding
Tech Support
Poor
OC3 Speed
Outstanding
Overall Rating
Outstanding - 5 of 5 Stars
Top 10 Provider Award

XO is ranked #2 overall

Page Views: 3,162

Reviewer: Robertson

02/12/09

Pros:

we are a service provider and havehad an XO OC3 for over a year. uptime is phenominal!!!! not a second of downtime except for once that was related to an accounting issue. Also sppeed is very high and latency low.

Could not ask for more from a carrier

Cons:

ZERO

Other Thoughts:

on the rare occasions we have had an issue, their tech support response time could be improved. As a carrier ourselfs we need immediate troubleshooting and resolution. Instead when we call in, they just open a case and can take up to 2 hours before it even gets assigned to a tech.

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